Better Banking Coming Soon – February 24, 2023

Watch your inboxes and mailboxes for more important updates and information!

Riverland Bank is upgrading its banking interface to provide a better banking experience for you, our customer.

Better Banking Booklet

Why did Riverland make this change?

  • An easier, more intuitive system means better banking tools for an enhanced banking experience!
  • Improved cash management tools are located in a single portal for business users.
  • A streamlined account opening process, making opening an account easier than ever!

Key Changes

New Online & Mobile Banking

Enhanced features include:

  • BillPay
  • Person-to-person payments
  • External transfer capabilities
  • eStatements and eNotices (eNotices were not previously offered)

Business Banking

New Online & Mobile Banking

Enhanced features include:

  • Business BillPay
  • Single sign-on access for all your cash management tools, ACH, wire, and remote deposit capture needs

New Riverland bank card look

Important Information

New debit cards will be issued for all debit and ATM card holders. The cards will need to be activated on February 22, 2023. Existing cards will not work after that date. Customers should watch for their new cards the week of February 10.

There will no longer be automated phone banking. Customers should use the new and improved online and mobile banking, or call the bank at 952-492-2750 for account information – Monday through Friday, 8 a.m. to 5 p.m.

Important Dates & Checklists

Click below or download the customer checklists to find key information and dates regarding the upgraded banking experience at Riverland.

  • Consumer Clients Checklist

    Now: Read the Better Banking booklet in its entirety.

    On or before Thursday, February 16: Print out or take a screen shot of each Bill Payment you have set up for easy entry into the new system before February 16.

    On Thursday, February 16: Submit any final Bill Payments you want processed on the old system.

    On or after Wednesday, February 22: Activate new debit or ATM cards on Wednesday, February 22. (All cards should be received the week of February 10.) Current cards will no longer work after this date. Note: If you saved your debit card information in any online portals, you will need to update them as of February 22. Any transactions that try to process on the old debit card number will no longer process as of this date. Remember: limits will be $300 ATM and $500 POS daily. If these limits do not meet your needs, plan accordingly ahead of time.

    Monday, February 27: You can log into the new online banking portal by visiting riverland.bank, or download the new app from the Google Play store or the App Store starting at 7:00 a.m.

    Monday, February 27: Update any online portals with your new loan number if input at another institution.

  • Business Clients Checklist

    Now: Read the Better Banking booklet in its entirety.

    January: If you use any Cash Management tools (i.e., RDC, ACH Filter, Positive Pay, ACH, or Wire), ensure you have a meeting scheduled with Alyssa Pilger, VP, Cash Management Officer, 612-234-6306 or cashmanagement@riverland.bank.

    On Saturday, February 11: Current ACH Filter and Positive Pay access will end as of this date. Access to the new system will be available on Monday, February 27. Contact Cash Management with any questions regarding this transition.

    On or before Thursday, February 16: Print out or take a screen shot of each Bill Payment you have set up for easy entry into the new system.

    On Thursday, February 16: Submit any final Bill Payments you want processed on the old system.

    On or before Wednesday, February 22: Have all ACH and Wire templates documented for setup in the new system. Contact Cash Management with questions.

    On or after Wednesday, February 22: Activate new debit or ATM card on Wednesday, February 22. (All cards should be received the week of February 10.) Current cards will no longer work after this date. Note: If you saved your debit card information in any online portals, you will need to update them as of February 22. Any transactions that try to process on the old debit card number will no longer process as of this date.

    Wednesday, February 22: Process any wires or ACHs. The last day to process wires and ACH on the current online banking system is Wednesday, February 22. No wires or ACH will be able to be processed through an online banking portal until Monday, February 27 starting at 7:00 a.m. when the new online banking portal will be available. Please plan accordingly.

    Monday, February 27: Update any online portals with your new loan number if input at another institution.

Banking Beyond Expectations

We are excited to offer you a better banking experience. Banking beyond expectations – that’s the Riverland way! If you have any questions, please contact us.

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