Benefits of Community Banking

As a community bank, Riverland Bank is locally owned and operated, priding itself on offering first-choice banking on a first-name basis. Whether a customer is an individual, a business, or a non-profit, Riverland provides special knowledge and expertise of local communities. Below, we explore the advantages of using a community bank.

What is a Community Bank?

Although there is no official definition, a community bank tends to have localized lending and a smaller footprint geographically with a greater focus on personalized relationships. At bigger banks, customer relationships might get passed from banker to banker – but at Riverland, we pride ourselves on taking the time to get to know each of our customers and serve as their partner, advisor, and supporter, not just a source of financing.

We believe that community banks should benefit everyone in their local area and beyond – from small towns to big cities. Simply put, Riverland is committed to providing access, offering a better banking experience, and making a greater impact within our communities.

We Understand Your Needs

Because Riverland’s approach to banking is rooted in relationships and based in the communities in which we live, work, and play, we understand the specific needs of our clients. By building community wherever our clients are, we bring a personal touch to banking and focus on the relationships behind the finances. This may look like:

• Being sensitive to the cash flow needs of small businesses and non-profits
• Ensuring high responsiveness to calls and emails
• Providing patience, insight, and advice to all customers, particularly non-profits and businesses that are just getting started
• Making connections between our clients and other like-minded organizations or people who could help them drive success
• Adapting our services and offerings as our clients shift, grow, and change
• Offering clients information and resources to help them protect what matters most

By working with a community bank, our clients enjoy a personalized experience and care that they may not receive at a bigger bank.

Riverland Operates by Our Core Values

Riverland operates on values of Access, Integrity, Speed, Teamwork, and Trust. Part of this commitment means serving as part of the backbone of our local economies. We take this duty seriously, with one top-of-mind item being that we ensure our customers know their funds at Riverland are protected and insured by the FDIC.

We Give Back

Part of Riverland’s community-based, community-focused service model includes giving back and paying it forward. We continually look for ways to give back to our community through sponsorships and volunteerism. Our employees love the opportunity to make a difference!

Bank On Us

The Riverland team is your trusted community banking partner. If you are interested in a better, local banking experience, we are here for you. Call or stop in to learn more about the benefits of using a community bank. To get in touch with a banker, call 952-492-2750 or visit riverland.bank/contact.

Written by James Erickson, President/CCO