.BANK Transition Information and Frequently Asked Questions

On May 15, 2020 we will move our website to riverland.BANK for an even more secure banking experience. Effective May 15, 2020: for security purposes our email addresses and website URL will end in ‘.BANK’ instead of ‘.com;’ look for the ‘.BANK’ before interacting with any email or website of ours.

Frequently Asked Questions

 

What is .BANK?

.BANK is a gated domain, like .gov or .edu, but for verified banks. Replacing .com, which can be purchased by anyone, .BANK quickly verifies that the website or email is authentically from our bank, so you can interact with confidence when you see the ‘.BANK’ at the end of our email address and website URL.

How is .BANK more secure?

All banks are verified and authenticated by fTLD, the .BANK administrator, prior to registering their .BANK domain, and re-verified annually thereafter. This ensures everyone using a .BANK domain is an eligible organization. Hackers and bad actors can’t get a .BANK domain to create lookalike domains for phishing and spoofing, as they can in ‘.com’ and other publicly available domains.

With the ‘.BANK’ visual authentication cue in place you can quickly confirm emails and websites of ours are real, and avoid interactions that could lead to identity theft and financial fraud. This authentication is also an additional layer of protection for our internal and vendor communications, helping us to further secure against potential breaches.

All banks within the .BANK domain must also implement additional Security Requirements to help secure their sites and email, and protect them, their vendors and their customers from phishing, spoofing, and other cyber attacks. All banks using .BANK are monitored for compliance with these security requirements on an ongoing basis.

 Do I need to do anything differently?

Our email addresses and website URL will end in .BANK. From May 15 on, before interacting with emails from us, and before you enter your username and password on our website, simply look for the ‘.BANK’ to authenticate the email or website is ours.

Our .com email addresses will forward to our new .BANK email addresses, and our .com website will redirect to our new .BANK site, but over time you should update your address book and bookmark for our site.

You’re the first ‘.BANK’ I’ve seen, why haven’t all the other banks moved?

The move to .BANK is a business decision every bank must make, and plan for, based on its own priorities and resources. We decided it was a priority for us to enhance our security and provide our customers with an easy way to authenticate our email communications and website so we’ve made the move to .BANK.